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IT Support Update – September 2020 - Due to ongoing challenges presented by Covid-19 and the increased level of support required, we are seeing an unprecedented increase in demand for support and you may experience delays when requesting assistance from the IT Team. To help us better prioritise our workload and staffing, please only contact us on our phone lines for urgent requests to report a loss of service and direct all other requests to us via the IT Portal. Please be assured that we are doing everything we can to reduce these delays..

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DUO 2 Factor Authentication

Home / Help and Advice / Accounts and Security / DUO 2 Factor Authentication
  1. Duo - How it works on an Android device

    Duo's self-enrollment process makes it easy to register your phone and install the Duo Mobile application on your smartphone or tablet, which is then used to authenticate an access request for Citrix and other staff systems

  2. Duo - How does it work on an Apple watch

    Duo's self-enrollment process makes it easy to register your phone and install the Duo Mobile application on your smartphone or tablet, which is then used to authenticate an access request for Citrix and other staff systems

  3. Duo - How does it work on an iPhone

    Duo's self-enrollment process makes it easy to register your phone and install the Duo Mobile application on your smartphone or tablet, which is then used to authenticate an access request for Citrix and other staff systems.

  4. Duo - How does it work on a Windows phone

    Duo's self-enrollment process makes it easy to register your phone and install the Duo Mobile application on your smartphone or tablet, which is then used to authenticate an access request for Citrix and other staff systems.

  5. Duo - Setup Guide

    Follow this guide to help you set up Duo Authentication to enable you to securely log on to University Systems via the Citrix service.

  6. How to Access Your Payslip on Campus

    Following the introduction of the iTrent HR system, you now have to access your payslip on line, here is a guide to access your payslip on Campus using a UDS machine.