All University web hosted services will be at risk of downtime every Tuesday between 7am to 9am.

Jump to accessibility statement Skip to content

University Desktop Services - Powered By Windows 10

Home / Help and Advice / Desktop Services / Staff Machines / UDS Powered By Windows 10


Say Hello To The New UDS

A new University Desktop Service (UDS) powered by Windows 10 is coming to the University of Sunderland.

The new UDS will allow Technical Services to keep your computer up to date with the latest enhancements and updates. The new UDS will allow us to take advantage of advances in technology.



Start Menu

windows 10 start menu

The new tile-based Start Menu allows you to access key applications and University information quickly and easily.



Windows 10 makes it easy to juggle multiple open windows when you’re working.  Not only does it offer both half and quarter-monitor sizes when you drag a window to one part of the desktop, it will also fill any open spaces automatically with other open windows.


Action Centre

Windows 10 integrates popups and notifications from email, the system itself (an update has been installed, for instance), and from apps in a similar fashion to your smartphone.


Virtual Desktops

Windows 10 supports multiple desktops, Using the windows and Tab keys you can manage your desktops making working with full-screen windows much easier. 



Although Windows 7 is still a reliable and stable operating system, cyber security compliance and sustainability is a high priority for the University and keeping both you and our information secure.

windows 10 security 

Your online safety is a top priority, so Windows 10 is a logical step as it comes with Windows Defender Antivirus, firewall, and more.



A member of the University IT team will be contacting your department in the upcoming months to arrange a convenient time to upgrade you to the new UDS. You can check the status here.

Software will be installed via Software Centre and will still be available using Desktop Anywhere powered by Citrix. Any specialist standalone software you may need will be installed by a member of staff from the Technical Services.

Files saved locally on the PC will need to be removed, this includes files or data saved on the D: drive. Files saved to your personal or shared network drive will be accessible after the UDS upgrade.

Please plan to do this before the day of the upgrade. Files that are stored on your D: drive that are no longer needed should be deleted. If you still require these files they should be copied to either your home folder or to the shared network drive. This includes local mail (pst files)

UDS will be available on your device off campus using our built in Desktop Anywhere powered by Citrix. This will allow you to gain access to software, business systems and all network files.

Windows 10 is renowned for its user friendly layout and ease of use but we have provided some online Training/guidance to make your transition as smooth as possible. IT & Digital Training Resources

Student Desktop Service (SDS) machines will be upgraded throughout 2019.