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Student Email - Connection Settings

Home / Help and Advice / Emails and Calendars / Student Email / Student Email - Connection settings

Your university email service is now in Office 365.

Please go to https://go.sunderland.ac.uk/student-o365 for further information.

The below settings are only if you need to access to your old university Google email account.

Web Based Email

To connect to the web based email, please goto https://mail.sunderland.ac.uk

Server Details

Incoming Mail (IMAP) Server Server: imap.gmail.com Use TLS/SSL: Yes Port: 993
Incoming Mail (POP) Server  Server: pop.gmail.com Use TLS/SSL: Yes Port: 995
Outgoing Mail (SMTP) Server (requires TLS/SSL) Server: smtp.gmail.com Use Authentication: Yes Use STARTTLS: Yes (some clients call this SSL) Port: 465 or 587
Email Address: Your full email address e.g. username@student.sunderland.ac.uk
Username: This is the same as your email address e.g. username@student.sunderland.ac.uk
Password: Enter your usual ITS password

Please note: if your client does not support SMTP authentication, you won't be able to send mail through your client using your @student.sunderland.ac.uk address.

Also, if you're having trouble sending mail but you've confirmed that encyrption is active for SMTP in your mail client, try to configure your SMTP server on a different port: 465 or 587.

Mail Client Configuration

Google provide comprehensive instructions on how to configure various email clients, these can be found at:

Accessing your email via POP/IMAP 

For security, by default POP and IMAP are disabled, to access your email via POP/IMAP firstly make sure POP and or IMAP has been enabled, to do this login to your student email at http://mail.sunderland.ac.uk/

  1. Once logged in go to Settings (1)
  2. Click the “Forwarding and POP/IMAP Tab (2)
  3. To enable POP for example, select the “Enable POP for all mail” option (3)
  4. Click save changes

See the connection settings at the top of this page for POP/IMAP server and port settings to configure your email a client.

Still having problems?

If you are experiencing problems please visit the Google Support site http://mail.google.com/support or contact University IT