Accessing your Office 365 Email
These guides are for all students with either @student.sunderland.ac.uk or @research.sunderland.ac.uk email addresses.
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Further guides (including Apple Mac) for managing your email via Outlook can be found at the Microsoft Outlook training center https://support.microsoft.com/en-gb/office/outlook-training-8a5b816d-9052-4190-a5eb-494512343cca?wt.mc_id=otc_home
On a Webpage
Browse to https://outlook.office.com
Log in with your userid@student.sunderland.ac.uk account.
Remember – you should log in with userid@student.sunderland.ac.uk even if your main email address looks like firstname.surname@research.sunderland.ac.uk
Note: If your account is not listed, you may need to click ‘Use another account’ to show the box you can type in
When you click ‘Next’ you will be taken to the University of Sunderland page. Type your password and click ‘Sign In’
Finally, it will ask if you want to ‘Stay signed in?’. You can choose either ‘Yes’ or ‘No’.
If you are using a shared computer, you should choose ‘No’
On your phone
Android
If you have an Android phone, you can download the Outlook app from Google Play or you can use the built-in Gmail or Samsung mail apps.
You should use your userid@student.sunderland.ac.uk address to configure the apps
- Outlook for Android: https://support.microsoft.com/en-us/office/set-up-email-in-the-outlook-for-android-app-886db551-8dfa-4fd5-b835-f8e532091872
- Gmail app or Samsung app: https://support.microsoft.com/en-us/office/set-up-email-in-android-email-app-71147974-7aca-491b-978a-ab15e360434c
iPhone
If you have an iPhone, you can download the Outlook app from the App Store or you can use the built-in iOS Mail App
You should use your userid@student.sunderland.ac.uk address to configure the apps
- Outlook for iPhone: https://support.microsoft.com/en-us/office/set-up-email-in-outlook-for-ios-mobile-app-b2de2161-cc1d-49ef-9ef9-81acd1c8e234
- iOS Mail app: https://support.microsoft.com/en-us/office/set-up-an-outlook-account-on-the-ios-mail-app-7e5b180f-bc8f-45cc-8da1-5cefc1e633d1
Using Outlook
If you have Outlook installed on your computer, you can use this to check your University of Sunderland emails.
Remember that you can get Outlook, Word, Excel and Powerpoint for free while you are a student at the University of Sunderland by logging in to http://portal.office365.com with your userid@student.sunderland.ac.uk account!
Open Outlook. If this is the first time you have used Outlook, it will start the account wizard. Otherwise, click ‘File’ and then ‘+ Add Account’
Type in your userid@student.sunderland.ac.uk email address and click ‘Connect’
Type in your University of Sunderland password
Set the amount of email you want to download. The automatic setting of ‘1 year’ is OK for most people. Click ‘Next’
Click ‘Done’ and restart Outlook
Please note: you will not be able to use IMAP/POP to read your emails.