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IT Service


Technical Services / University IT / IT Service

IT Service

The IT Service Delivery Team is your first point of contact for all requests, queries and issues (faults or problems) concerning University provided IT facilities and services. Our Service Delivery team will deal with the majority of calls or pass them on to another team within Technical Services for further investigation.

Please use our IT Portal, where you can create, track and update all your requests. For urgent requests dial+44 (0)191 515 3333 or internal 3333.

For urgent Classroom support contact

City Campus call 0191 515 3335, internal 3335

St. Peter's Gate Campus call 0191 515 3334, internal 3334

For all non urgent support, please log a support ticket via https://itportal.sunderland.ac.uk.