All University web hosted services will be at risk of downtime every Tuesday between 7am to 9am.
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You can request IT support quickly and easily using our online portal
The Online Portal should be your first point of contact for all requests, queries and issues concerning University provided IT facilities and services.
Our first line team will deal with most calls and where required will liaise with other colleagues to ensure you get what you need.
All requests should be submitted using the IT Portal, where you can create, track and update all your requests.
We appreciate that sometimes you may have an urgent call :
For urgent IT support that is not specific to a location please call 0191 515 3333
For urgent St. Peter's Campus IT support please call 0191 515 3334
For urgent City Campus IT support please call 0191 515 3335