How to create a Windows account
To get the most out of your windows phone, and to be able to download apps you will have to create a windows account. Click Here for more information on how to set up an account.
How to set up a backup on your device
Your Windows handset provides a back up service to the cloud, this ensures that you do not lose any important data on your handset, including apps, photographs and contact etc. Click Here to find out more information on how you activate the back up service. Please note, you will have to activate each type of backup for the following, Photo, Apps, and Text Messaging.
How to perform a manual backup
Once you have activated the backup service, this backup will occur daily, when you are connected to a wifi service and also connected to a power source. If you need to create a backup, please connect to wifi and a power source and then Click Here to find out how to activate a manual backup.
How to setup Find My Phone
Should you lose your Windows Phone you can use Microsoft's Find My Phone feature, which can ring, lock, erase or show your Windows Phone on a map. Click Here to find out how to setup Find My Phone.
How to find your phone using Find My Phone
If you lose your phone or it is stolen, you can attempt to locate it using Find My Phone. Click Here to to find out how to Find My Phone
How to wipe all data from your Windows Phone
If you are returning your phone for either an upgrade or at the end of the contract, we advise that you perform a complete data wipe of the phone, so any personal information is removed. Click Here to find out more information on how to wipe your data.
How to update your Windows Phone software
If you are having problems with your windows phone, often the first thing to try to help solve the problem is to check you are using the latest version of the phone operating system, the latest software will include any bug fixes and stability improvements that may help. Click Here to find out how to update to the latest software version.
How to setup your University email account on your Windows phone
You can access your University email account on your Windows phone. Click Here to find out how to add an Exchange Account to the device.
You will need the followin information to set up your email account:
Email address: Enter your Univerity emai account john.doe@sunderland.ac.uk
Password: Enter your University email account password
Username: Enter your University username for example ud0xxx
Domain: Enter Uni
Server: Enter mail.staff.sunderland.ac.uk
SSL Encryption: Required
Windows Phone Tips and Tricks
Please Click Here for some handy Tips and Tricks for your Windows phone.