All University web hosted services will be at risk of downtime every Tuesday between 7am to 9am.
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University IT comprises several diverse teams, all of which are responsible for ensuring that all aspects of the University’s IT provision runs smoothly:
The Enterprise Applications Team focus on the design, development, maintenance and innovation of systems and services which are used by staff and students on a daily basis – e.g. Canvas, the University website, My Sunderland, SITS, e:Vision, Skype for Business and Student/Staff Desktop Services.
The IT Operations Team is responsible for a wide-range of core IT-related activities including service delivery, end user support and training, IT infrastructure, IT estate management, IT continuity, cyber security management, cyber education and awareness, information governance, data protection and records management.
Name |
Role |
Daniel Wilson |
Head of IT Architechture |
Name |
Role |
Ruth Reah |
Information Governance Officers |
Kirsty Sopp |
Information Governance Officers |
Kylie Harrison |
Information Governance Officers |
Name |
Role |
Veronica Anderson |
Data Manager |
Ian Blenkinsop |
Senior Solutions Developer |
Paul Cranner |
Solutions Developer |
Dean Hale |
Solutions Analyst Web and Academic |
Adam Kitching |
Solutions Developer |
Kristian Lovstad |
Solutions Developer |
Neil Morrison |
Solutions Developer |
Luke Mundon |
Solutions Development Graduate Intern |
Philip Norton |
Teaching and Learning Lead |
Richard Oughton |
Senior Solutions Developer |
Phil Scott |
Solutions Developer |
Name |
Role |
Jason Marshall |
IT Service Manager |
Name |
Role |
Chris Robson |
End User Computer Engineer |
Ian Dawson |
End User Computer Lead |
Ian Lundell |
Cloud Solutions Developer |
Peter Jones |
End User Computer Engineer |
Name |
Role |
Colin Atkinson |
Infrastructure Officer |
Alan Lumsden |
Infrastructure Officer |
Natalie McClelland |
Cloud Infrastructure Officer |
Mark Woodhall |
IT Operations Manager |
Name |
Role |
Michael Wilkinson |
IT Customer Service Manager |
Sophie Dodds |
IT Service Desk Technician |
Alan Ramsay |
IT Service Desk Technician |
Connor Scotter |
IT Service Desk Technician |
Daniel Gray |
IT Service Desk Technician |
Daniel Gray |
IT Service Desk Technician |
Esmee Wallace |
IT Service Desk Technician |
Glen Hill |
IT Service Desk Technician |
Ian Kirkwood |
IT Service Desk Co-ordinator |
Jordan Walters |
IT Service Desk Technician |
Jordon Wright |
IT Service Desk Technician |
Muhammad Sulayman |
IT Service Desk Technician |
Paul Harm |
IT Service Desk Technician |
Robert Scott |
IT Service Desk Technician |