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Technical Services / University IT / University IT Staff
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University IT

University IT comprises several diverse teams, all of which are responsible for ensuring that all aspects of the University’s IT provision runs smoothly:

  • Systems Development
  • IT Operations
  • IT Futures
  • Project and Change Management

Teams Overview

The Systems Development Team focus on the design, development, maintenance and innovation of systems and services which are used by staff and students on a daily basis – e.g. Canvas, the University website, My Sunderland, SITS, e:Vision, Skype for Business and Student/Staff Desktop Services. 

Overseen by Solutions Analyst, Sean Young, the Systems Development Team comprises three smaller teams:

  • Applications
  • Data
  • Web

The IT Operations Team is responsible for a wide-range of core IT-related activities including service delivery, end user support and training, IT infrastructure, IT estate management, IT continuity, cyber security management, cyber education and awareness, information governance, data protection and records management.  Led by IT Operations Manager, Jason Marshall, the team comprises four smaller teams:

  • Cyber Security
  • Information Governance
  • User Experience
  • Infrastructure
  • Service Delivery

The IT Futures Team is responsible for delivering transformational change across the University, focusing heavily on exciting projects delivering Microsoft 365 technology and services.  Guided by our Digital First programme, the team is involved in moving the University away from traditionally managed IT services to a cloud-first based model.

Technical Services Executive

Name

Role

David Hogarth

Director of Technical Services 

David Conway

Deputy Director of Technical Services 

Cyber Security

Name

Role

Andrew Spenceley

Cyber Security Architect

Information Governance

Name

Role

Sam Seldon

Head of Information
Governance

Ruth Reah

Information Governance Coordinator

Kirsty Sopp

Information Governance and Operations Coordinator

Kylie Harrison

Information Governance Coordinator

IT Futures

Name

Role

Daniel Wilson

Solutions Analyst

Philip Rice

Solutions Developer (Modern Workplace)

IT Development

Name

Role

Sean Young

IT Development Manager

Corporate Solutions Team

Name

Role

Ian Blenkinsop

Senior Solutions Developer

Richard Oughton

Senior Solutions Developer

Karl Murphy

Solutions Developer

Maciej Dziabor 

Graduate Intern 

Faculty Solutions/Web Team

Name

Role

Dean Hale

Solutions Analyst (Faculty/Web)

Paul Cranner

Solutions Developer

Adam Kitching

Solutions Developer

Philip Norton

Solutions Developer

Data Team

Name

Role

Veronica Anderson

Data Manager

Neil Morrison

Solutions Developer 

IT Operations

Name

Role

Jason Marshall

IT Operations Manager

User Experience Team

Name

Role

Ian Lundell

Systems/Web Developer 

Chris Robson

Systems Developer 

Infrastructure Team

Name

Role

Colin Atkinson

Infrastructure Officer

Alan Lumsden

Infrastructure Officer

Natalie McClelland

Cloud Infrastructure Officer

Service Delivery Team

Name

Role

Michael Wilkinson

IT/AV Service Coordinator

Peter Jones

IT Service Desk Coordinator

Gregg Hill

IT Service Desk Coordinator

Arthur Banks

IT Service Desk Technician

Daniel Johnston

IT Service Desk Technician

Ty Bradley

IT Service Desk Technician

Glen Hill

IT Service Desk Technician

Alan Ramsay

IT Service Desk Technician

Darren Tait

IT Service Desk Technician

Sam Amos

IT Service Desk Technician