All University web hosted services will be at risk of downtime every Tuesday between 7am to 9am.

IT Support Update – September 2020 - Due to ongoing challenges presented by Covid-19 and the increased level of support required, we are seeing an unprecedented increase in demand for support and you may experience delays when requesting assistance from the IT Team. To help us better prioritise our workload and staffing, please only contact us on our phone lines for urgent requests to report a loss of service and direct all other requests to us via the IT Portal. Please be assured that we are doing everything we can to reduce these delays..

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Desktop Services

Home / Help and Advice / Desktop Services

  1. Staff Desktop (UDS)

    The University Desktop Service (UDS) is a standard Windows 7 PC build, adapted for the University's requirements for a secure and manageable desktop.

  2. Student Desktop (SDS)

    A standard Student desktop across campus, meaning you can log on to all of the open access machines, and you will see the same software on each machine.

  3. Printing

    The University offers a print service for both staff and students that allows you to print from any managed print device on Campus.

  4. Mapping a network drive

    Mapping a network drive

  5. New Software Request

    As part of the UDS and SDS services you may submit a request for new software to be installed onto a UDS/SDS machine or groups of machine.