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How to access eduroam Wi-Fi service for Students and Staff

Home / Help and Advice / WiFi and Networks / eduroam Wi-Fi Connection Guide / How to access eduroam

The eduroam(UK) service provides an infrastructure that allows Sunderland Students and Staff, to use their own credentials to gain wireless network access on campus or when visiting participating organisations. A list of participating organisations can be found here.

To connect to eduroam Wi-Fi on campus:

eduroam is available in all locations across campus. Search for available Wi-Fi networks on your device.

Choose eduroam 

Login with the following 

userid@student.sunderland.ac.uk - for students

userid@sunderland.ac.uk - for staff

for example (ab0abc@student.sunderland.ac.uk and ab0cde@sunderland.ac.uk )

and your password is your University account password.

To connect to eduroam WiFi at another institution

Within your WiFi settings choose eduroam 

To connect to eduroam, you need:

  • your university email address, like ab0abc@student.sunderland.ac.uk
  • your university password

for example userid@student.sunderland.ac.uk(ab0abc@student.sunderland.ac.uk)

and your password is your University account password.

Prior to attempting to connect to the wireless network, visitors should first read the IT Regulations & Acceptable Use Policy. All connections to our network are bound by these policies and by joining our network you agree to adhere to these regulations.

Connecting your device

Connect to eduroam on a Windows computer

  1. Select the networks icon in the taskbar, usually bottom right of the screen next to the clock
  2. Select 'eduroam' from the list of Wi-Fi connections.
  3. Click 'Connect'.
  4. Enter your  userID@student.sunderland.ac.uk (for students) or userID@sunderland.ac.uk (for staff) and your University password.
  5. Click 'OK'.
  6. If you see a 'Windows Security Alert' window, make sure to click 'Connect' to accept the eduroam security certificate.

Connect to eduroam on your Mac

  1. Click the Wi-Fi icon in the menu bar.
  2. If Wi-Fi is off, select 'Turn Wi-Fi on'.
  3. Select 'eduroam' from the list.
  4. Enter your university details as above and your password.
  5. Click 'Join'.
  6. If you see a 'Verify Certificate' window, click 'Continue' to accept the eduroam security certificate.

Connect to eduroam on your iPhone or iPad

  1. Open the Settings app.
  2. Tap 'Wi-Fi'.
  3. Select 'eduroam' from the list.
  4. Enter your university details as above and your password.
  5. Tap 'Join'.
  6. If you see a 'Certificate needed...' alert, tap 'Accept Certificate' to accept the eduroam security certificate.

Connect your Android/Chromebook device to eduroam

  1. Open the Settings app.
  2. Tap 'Wi-Fi'.
  3. Select 'eduroam' from the list.
  4. Set 'EAP Method' to 'PEAP'.
  5. Set 'Phase-2 authentication' to 'MSCHAPV2'.
  6. Leave 'CA certificate' as '(unspecified)'or Do not Validate. This may vary on OS version.
  7. Set 'Identity' to your university email address.
  8. Leave 'Anonymous identity' blank.
  9. Set 'Password' to your university password.
  10. Tap 'Connect'.
  11. If you see a 'Security Certificate' alert, follow the on-screen instructions to accept the eduroam security certificate.

The following guide provides information and help on getting connected. JANET Connection Checklist

Further information regarding the eduroam(UK) project is available from the eduroam(UK) Service web site

If you require any further assistance, please contact us on 0191 515 3333