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Contact Us


Technical Services / Contact Us
Lp8

Contact Us

Please contact the IT Portal in the first instance if you have any IT service issues, problems or requests. You may get a more speedy reply than if you email individual members of staff.

Getting in Touch

  • Search our knowledgebase
  • Self-service - log and track your own request - this is the quickest and most efficient method. 
  • If your query is urgent, contact us via telephone on 0191 515 2222 or internal extension 3333.

In person

Visit us in person at one of our IT Service Desks in the David Goldman Informatics Centre and the Pasteur Building.

Our locations

If you have any queries or need some help you can call in to see us at a location on each campus.

The IT Support Desk @ Pasteur Building, Sciences Complex (City Campus)

Opening hours
8:30 - 16:45
Monday to Friday

Call 0191 515 3333 option 1

The IT Support Desk @ The David Goldman Informatics Centre (St. Peter's Campus)

Opening hours
8:30 - 16:45
Monday to Friday

Call 0191 515 3333 option 2