All University web hosted services will be at risk of downtime every Tuesday between 7am to 9am.

IT Support Update – September 2020 - Due to ongoing challenges presented by Covid-19 and the increased level of support required, we are seeing an unprecedented increase in demand for support and you may experience delays when requesting assistance from the IT Team. To help us better prioritise our workload and staffing, please only contact us on our phone lines for urgent requests to report a loss of service and direct all other requests to us via the IT Portal. Please be assured that we are doing everything we can to reduce these delays..

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Technical Services / Advocates

List of O365 Advocates - Sunderland Campus

NameService/ Faculty
Alex Haswell Markerting and Comms
Alsa Melvin Academic Registry
Andew Ingleby Legal & Governance
Cath Turner Faculty of Health Sciences & Wellbeing 
Chris Clark Student Journey 
Chris Drewitt  Faculty of Technology
Christine Stevenson Student Journey - University Library Services
Danielle Richardson  Enterprise & Innovation
David Metcalfe Marketing & Recruitment 
Dean Hale  Technical Services 
Derek Wtson Faculty for Busines, Law and Tourism
Elizabeth Hidson Faculty of Education & Society 
Frank Bulmer Academic Registry
George Corbett  Academic Registry 
Graeme Thompson Connections & Place 
Harriet Davidson  Student Journey
Helen Dey  Faculty of Sciences & Wellbeing 
Hilary Oakley Student Journey - Library 
Ian Frost Student Journey 
Ian McPake Faculty of Art & Creative Industries 
Jacob Donaghue   Faculty of Education & Society 
Jillian Mackel UNISON
Jo Dann  Connections & Place
John Doran  Technical Services 
Julie Connelly  HR/UNISON
Kate O'Neill Legal & Governance
Kimberley Stewart-Watson Faculty of Health Sciences & Wellbeing 
Kirsty Sopp Technical Services 
Kylie Harrison  Technical Services 
Laura Towers   HR
Lauren Cooper Connections & Place
Lisa Warner  Finance
Louise Snowdon Executive Support 
Mark Gray  Faculty of Health Science & Wellbeing 
Mark Proctor   CELT
Megan Lunn Marketing & Recruitment
Michael Normington Enterprise & Innovation
Nick Lewis Faculty of Art & Creative Industries 
Robert Hogg Faculty of Health Sciences & Wellbeing 
Ruth Reah  Technical Services 
Ruth Wilson Legal & Governance
Shannon Rafferty  Technical Services 
Shannon Walker HR
Steve Thompson  Technical Services 

List of O365 Advocates - London Campus


Alan Hardie Director
Alison Redfearn HR
Carla Lopes Marketing 
Edward Vreca Student Administration
Evi Liatiri Student Administration
Fatima Khanom IT Support
Foizul Hussain  IT Support 
Geoff Paul Assistant Director
James McHale IT Support 
Jelena Miljanic  Marketing, Recruitment & Admissions 
Jilani Balusu Student Administration & Systems
Jonny Emmerson Head of Student Administration & Systems
Lewis Ryan Student Engagement 
W. Wouter Bouwer Assistant Head of Student Administration and Systems