All University web hosted services will be at risk of downtime every Tuesday between 7am to 9am.
IT Support Update – September 2020 - Due to ongoing challenges presented by Covid-19 and the increased level of support required, we are seeing an unprecedented increase in demand for support and you may experience delays when requesting assistance from the IT Team. To help us better prioritise our workload and staffing, please only contact us on our phone lines for urgent requests to report a loss of service and direct all other requests to us via the IT Portal. Please be assured that we are doing everything we can to reduce these delays..
The University of Sunderland has a team dedicated to handling all aspects of Information Governance. Details of the team members and our contact details can be found below.
There are currently three members of the Information Governance Team, they are:
Sam currently leads the team and has overall responsibility for the development and delivery of Information Governance across the University. Sam is the Data Protection Officer for the University of Sunderland. A majority of his time is taken ensuring continued compliance with the General Data Protection Regulations (GDPR) and the Data Protection Act 2018. Sam has been working in information governance at the University of Sunderland since January 2013.
Ruth joined the IG Team in July 2018 and is currently reviewing the University's approach to Corporate Records Management, Ruth has a mixed role which covers all elements of Information Governance.
Kirsty formally joined the IG Team in August 2018, having assisted with information requests made under the terms of the Data Protection Act 1998 since June 2017. Kirsty is currently implementing a policy management and dissemination tool to be used across the University whilst also juggling a mixed role cover various IG responsibilities as well as providing various elements of support to the Operations Team.
The method you use to contact the Information Governance Team is determined by your enquiry.
If you need to report a data breach please fill in the Data Breach Form, please note to complete this form you will need to login to our IT Service Portal using your standard user ID and password
If you wish to contact us regarding Data Protection, please email email@example.com
If you wish to contact us about Corporate Records Management, please email firstname.lastname@example.org
Should you wish to contact a member of the team directly then please use the following email addresses:
Sam Seldon - email@example.com
Ruth Reah - firstname.lastname@example.org
Kirsty Sopp - email@example.com